You Do you know Delayed Flights Compensation is a thing right?
In 2012 the European Court of Justice ruled that delayed flights compensation would be available for passengers once their flight had been delayed for more than 3 hours. There would also be refunds available if you’re flight is cancelled.
While it’s not exactly straight forward, it’s definitely worth looking into if you’ve had a flight that has been delayed in the last few years. You can use this tool from Money Saving Expert to help you get started on your claim.
There are a few things to consider when trying to work out if you are entitled to delayed flights compensation.
- Delay has to be more than 3 hours. This time refers to the time when you land not when you depart. So if you’re flight leaves 4 hours late but lands only 2 hours later than quoted on teh ticket, you would not be entitled to compensation.
- Your flight is departing from the UK, European Union (EU), Iceland, Liechtenstein, Norway or Switzerland
- The delay must be the airline’s fault. If it is due to something beyond the airline’s control like bad weather conditions for example, you would not be entitled to compensation.
- The rule also applies if you’re flying with a UK or EU airline.
The table below shows how much you could be entitled to claim.
|Delay to arrival||Flight distance||Compensation|
|3 hours or more||Less than 1,500km||€250|
|Between 1,500km and 3,500km||€400|
|More than 1,500km and within the EU||€400|
|3-4 hours||More than 3,500km, between an EU and non-EU airport||€300|
|4 hours or more||More than 3,500km, between an EU and non-EU airport||€600|
It’s also worth knowing that if you’re flight is delayed for 5 hours or more, you do not have to take the flight and are legally entitled to a refund.
Although you are completely within your rights to seek delayed flights compensation, you should still bear in mind that the money has to come from somewhere. One possible knock on effect of too many claims is that flight prices may start going up.
By all means I’m not discouraging you from making a claim but it is worth giving the circumstances a little consideration before you do. If you feel you deserve to make a claim then in the first instance you would need to contact the airline operating the flight.
If you don’t get anywhere with them and you feel they haven’t dealt with your claim properly, then you can always escalate it to the Civil Aviation Authority.